Cookies

Use of cookies by AirconsServices.uk.com

Visitors to our website
When someone visits www.AirconsServices.uk.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Our website uses cookies in several ways. They help us to make our service more user-friendly and effective. Cookies are small text files that are stored on your computer by your browser. Most of the cookies we use are called ""session cookies"". There are some persistent cookies by which we can recognise you as a visitor. Set cookies on your computer cause no harm and do not contain viruses. The data isn't assigned to specific individuals. A compilation of this data with other data sources is not made.

What is a Cookie?
A cookie is a small file, typically made up of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device. The regulations apply to cookies and also to similar technologies for storing information, this could include, for example, Local Shared Objects.

The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services. Using such technologies is not, therefore, prohibited by the Regulations but they do require that people are told about cookies and given the choice as to which of their online activities are monitored in this way.

Cookie files are automatically lodged into the cookie file - the memory of your browser - and each one typically contains:

The name of the server the cookie was sent from

The lifetime of the cookie

A value - usually a randomly generated unique number

The website server which sent the cookie uses this number to recognise you when you return to a site or browse from page to page. Only the server that sent a cookie can read, and therefore use, that cookie.

Session and persistent cookies
Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer. The Regulations apply to both types of cookies:

Session cookies – allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies.

Persistent cookies – are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

First and third party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.

More information: All About Cookies

List of used cookies on www.AirconsServices.uk.com:

Google Analytics
Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for AirconsServices.uk.com send data only to the servers for AirconsServices.uk.com, the data cannot be altered or retrieved by any service on another domain.

SagePay
This cookie is set by our partner SagePay. The cookies are used to get authentication for the payment process. The cookies collect information in an anonymous form.

How to manage and remove cookies from your computer:
Windows Explorer:

Click on 'Windows Explorer'

Select the 'Search' button on the tool bar

Enter “cookie” into the search box field for 'Folders and Files'

Choose 'My Computer' in the 'Look In' drop down menu

Click on 'Search Now'

Select and open the folders that are retrieved

Click to highlight any cookie file

Click the 'Delete' key to erase the cookie file

Information on how to prevent cookies from being created on your particular browser:

Firefox 2.0+ / 3.0+ / 4.0+/

Go to 'Tools' in the menu bar

Click on 'Options'

Click on 'Privacy Tab'

Disable the box that says 'Accept Cookies From sites'

To clear existing cookies:

Go to 'Tools' in the menu bar

Click on 'Options'

Click on 'Privacy Tab'

Click on ""Clear Now""

Select ""Cookies""

Click on ""Clear Private Data Now""

Managing Cookies from the Latest Firefox 8.0 Browser
You can specify your cookie options under Firefox 8.0

Go to 'Tools' in the menu bar which should drop down then click on 'Options'

Click on 'Privacy'

On the Privacy box, you can disallows websites from tracking you by checking on the “Tell web site I do not want to be tracked” under Tracking. But even if you are tracked, you can go to the linked “remove individual cooker” which opens up a new dialogue box containing the websites and their respective cookie files saved by the browser. You can individually delete the cookies, search for specific cookie or just delete all of them with one click.

Internet Explorer (IE) 8.0+:

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'

Click on 'Privacy' Tab on top

Click on 'Sites' a new window should open called 'Per Site Privacy Actions'

Type in the URL of the site you wish to allow or block cookie in the 'Address of website' box

To delete existing cookies:

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'

Click on 'Privacy' Tab on top

Click on 'Sites' a new window should open called 'Per Site Privacy Actions'

Under the ""Managed websites' box should be a list of all the websites you have visited.

To remove all cookies simply click on the ""Remove all"" button.

Internet Explorer (IE) 9.0+:

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'

Click on 'Privacy' Tab on top

Move the slider up to the 'Block all Cookies' button

Important Notice: Blocking all cookies may prevent you from entering a lot of sites. The next two Internet Explorer privacy levels, High and Medium High, may be more suitable.

To delete existing cookies:

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'

Click on 'General' tab which should be under 'Browsing History' and click 'Delete'

Google Chrome:

Go to 'Tools Menu'

Click on 'Options'

Click on 'Under the Hood'

'Cookie Setting' should be selected. Once done select 'Block all Cookies'

Now all cookies should be blocked on your Google Chrome

To clear existing cookies:

Go to 'Tools Menu'

Click on 'Options'

Click on 'Under the Hood'

Under 'Privacy' section select ""Show Cookies'

A new window should open called 'Cookies'. In here you can see all the cookies within your Google Chrome Browser.

Click on ""Remove All"" to remove all traces of cookies

If you wish to only remove a certain cookie, simply highlight and click ""Remove""

For further information or other browsers you may be interested in visiting the site from which we have taken the above mentioned explanations: All About Cookies"